Andrew Hay came out at 8:30pm and got our furnace back up and running. He explained why it stopped. Very friendly and knowledgeable. I can't recommend highly enough. Thank you Andrew.

Inspection was completed Report indicated furnace was working properly, no repairs needed. Service person was polite and professional. DES.

Lloyd and Trenton came out to fix my initial issue with my HVAC and did a great job. Lloyd returned a couple of weeks later to perform complete cleaning and maintenance on it. Both times, they were very professional and thorough, not only with their work but also with a complete explanation of the issue and the completed work. I plan to stay with Hometown Heroes Heating, Cooling, & Plumbing and would highly recommend them to anyone and everyone. Thank you for your support!

My wife was fearful the gas she was smelling was from the water heater, while the attic fan was turned on. We were in the basement, in front of the water heater. You're going to smell gas because of my attic fan... She worried for nothing.

Trevon was very helpful and kind. Got us up and working again in just over 30 minutes. Thank you so much!

Lloyd always does the most thorough and professional work to try and fix my issues

Great service. Honest company. You won't be disappointed.

Quick service, gave us detailed information on the problem and an estimate within 24 hours for the recommended work

Great service, called today and they were able to handle the work I needed. Very nice people. Paul

Excellent Service & Response to our Home!

Lloyd came out for the annual PM on our furnace. He was courteous, efficient, and answered all our questions. He even moved the furnace switch to ease replacement of the filter. Thanks Hometown Heroes!

The entire team was great, from the initial inspection and bid to the different teams completing the work. Everybody is respectful, the response time for scheduling is quick, and you can tell they actually care about customer satisfaction. Would definitely recommend!!

Can’t believe how much better than new system makes the warmth in my home feel… So thankful when it went out, they were able to come in and get it installed the very next day.. Thankful for the effort they went above and beyond.

Friendly, Honest, very knowledgeable. Will recommend to others.

The tec that came out was on time that's always a good quality. He was detailed in explaining what he was doing and why. I'm glad I went with Hometown Heroes.

Great customer service in Eric was pretty professional

Fast, friendly and fair price

I really liked the complete and professional installation. They were also super tidy around the carpet etc. The technicians explained everything to me and answered all my questions. I’m really happy with our new systems.! I would highly recommend Hometown Heroes to anyone looking to upgrade their HVAC.

Trevin was on-time, professional, couterious and provided updated information about our HVAC system.

The guys were great very thorough with their work. And generous.

Respectful of my home, beyond friendly, explained everything and made sure it was correct. I am appreciative of their work and will use them again.

The install of the furnace and AC went very well. The installers got here as promised around 8:30am. They were respectful and professional

Fast response and knowledge techs.

Great service providers

Andrew and his team at Hometown Heroes were a pleasure to interact with from start to finish. During the inspection and the conversation that followed, Andrew demonstrated that he was not only extremely knowledgeable and connected within his field, but also that he was willing to share his expertise with his clients for their benefit. In terms of customer service, they came to look at our broken AC unit the same day we called, checked for the "easy" fixes, and provided us with a range of very fairly priced solutions. We knew that our furnace was on the verge of failure as well, so Andrew offered us a great package deal. The work was completed within 72 hours of the inspection. It would have been 48 hours, but I wasn't available. They thoroughly answered our many questions throughout the process and helped us understand exactly what we were getting and why. During the installation, the team took almost obsessively cautious care of our home. I will be joining their maintenance plan because I know I can trust them to stand by their work and help us get the most out of our new units. I will unreservedly recommend Hometown Heroes to all my acquaintances, family, and friends!

Very impressed with Hometown Heroes. Prompt, courteous, and got the job done quickly at a fair price. Thank you!

Super helpful! Friendly and knowledgeable I would recommend to anybody.

I have used Hometown Heroes twice in the last month and a half. The 1st time my AC quit working Lloyd was here in like 30minutes from my call and had it running again in an hour. It went down again and it was like throwing good money after bad to repair it again so I opted for a brand new unit. It was going to be a few days until they could do the install. To get me through they sent out a portable AC so that I could stay in my home which worked great. On our scheduled day Austin and Ethan showed up on time and had everything done in that one day. I have to say that I was very impressed with their work, their business attitude and their customer service. I would definitely call on them again and would recommend them to anyone in need of their help

AC and furnace repair / installation same day service and very professional. Thank you Brian and Nick. We definitely recommend! 😊

I scheduled an appointment with Hometown Heroes about a month ago because my AC unit suddenly stopped working. I was told it would cost $89.00 to inspect the unit, which would be waived if I decided to have work done. The guy shows up and starts looking at the unit. He comes in the house about an hour later and tells me that the unit is no good and that I would have to buy another one. He then said he had to put a new capacitor and a hard start on the unit. Mind you, I only authorized an $89 inspection at this point. He tells me the unit is now running and I owe him over $800 for getting the unit running BUT it will probably only last about 24hrs before it goes back out. It was reduced to $760 after they removed the initial $89 fee. HOWEVER, I can use this fee toward a new unit.(How nice of them) The repairman was correct; it went out the next day. I had someone else come and look at the unit and was told that there was never anything wrong with the unit. The guy replaced a bad spark plug in the wall outside that the unit was getting power from. It's run perfectly fine for nearly a month. I would have NEVER told the repairman to do $760 worth of work on a unit that he thought wouldn't last. AND he tried to sell me a new one when the old one worked just fine. I'm not sure if this was done on purpose or not but I'm out $760 either way.

If you need AC repair or service call Andrew with Hometown Heroes! Best Tech in the City!

The first time I had Hometown Heroes out to my house was to fix my shower and replace the outside faucet’s. On this visit the tech noticed a bowing pipe in my basement. He also repaired that. What I appreciated the most was their promptness, their courtesy and professionalism. I don’t remember the young man’s name or the apprentice that was with him. I just know they did a great job. I will be staying with this company. Thank you.

Professional, polite, on-time and overall a good experience. Definitely recommend Hometown Heroes.

excellent!

My first call is to Hometown when I have troubles because of their prompt and professional service.

Lloyd was very helpful and courteous. I would recommend your company always. Thank you and Lloyd so much. Very reasonable!

We are extremely satisfied with the work from the Hometown Heroes Heating and Cooling team. Loyd, Christian, and Austin worked efficiently, answered all our questions, and were very good explaining why things needed to be done a certain way. These guys were considerate, neat, and helpful. I know I can call them if I ever have a question!!

Technicians were knowledgeable, excellent workers and answered all my questions. Owners bid explained all options and job activity. Prices were acceptable with no additional costs, especially in replacing an over 45 year old system. All completed very professionally and in one day.

Steve and his crew excelled in fixing our water leak. They were prompt and professional and fixed our problem in amazing time. Their work is why we use Hometown Heros for all of our HVAC and plumbing needs.

Joe explained everything thoroughly and made me feel comfortable with what he was going to do He got everything done in great time and we were very pleased with the results

Great techs, great customer service. Top quality work. They'll be our go-to going forward after some not so great experiences with other companies.