Steve and his crew just left after installing a new hot water heater, now I don’t have to worry about my 26 yr old tank going out. They were fast and efficient. He was nice about answering all my plumbing questions. They have my recommendation.
The guys we so quick and very professional. I appreciate how they handled the issue at hand and explained what would happen with the repair. I will definitely be using this company for years to come and will recommend them to everyone. Thank you so much it means the world to us that we have our water back up and running.
Very professional plumbing service visit. Very timely and efficient. Highly recommend hometown hero’s. I will be having them preform more work on my home.
Andrew did an amazing job coming to fix my heating unit I was highly satisfied with the work he did his kindness,friendliness and professional really made me feel at peace I would definitely use him for all my future needs. And the best part is he came on time and did not charge me a cent more than he told me over the phone.... Thank you so much for being so great Andrew
Our Holy Grail for A/C, heating, and plumbing services. We've been clients of theirs for a few years and every experience has been very satisfying. Folks are courteous and friendly, and transparently honest about costs and solutions. Wish all service providers remembered that their customer's satisfaction is paramount to generating new business, maintaining old business, which, in turn, produces profitability. From our perspective, top notch! 💯
On time, very professional and accomodating. Very reasonable pricing.
Eric helped me unload my mulch while he was waiting for his gauge to measure the pressure in my system. Heroes indeed. Edit: Two years later: There was a bit of a hiccup on my recent service call. It was super cold at the technician, probably in a bit of a hurry, misdiagnosed my furnace. I caught the error and pointed it out to them. That was, of course, a rather frustrating experience for both of us. Nonetheless, I was impressed with the way they handled the situation. They admitted the error, took the charges off my account, and gave me a special price on the parts for fixing the real problem. Everyone makes mistakes, but they went above and beyond to make it right.
